Terms of service

Terms of Service

This website (lookdense.com) is operated by DENSE. By visiting the site or buying from us, you agree to these terms.

Products

The DENSE. Fiber Kit is a cosmetic product. Hair building fibers cover thinning areas temporarily and wash out with shampoo. They do not treat hair loss or make hair grow. Results vary depending on hair type and the shade chosen. Product photos and videos, including illustrations and AI-generated visuals, are for presentation only.

How to use safely

For external use on dry hair only. Avoid contact with eyes. Do not use on irritated or broken skin. Stop using it if irritation occurs. Keep out of reach of children.

Orders and pricing

All prices are in US dollars. We may refuse or cancel any order, for example in case of a pricing error or suspected fraud. If we cancel a paid order, you get a full refund. Prices and availability can change without notice.

Payment

Payments are processed securely by Shopify Payments and PayPal. We never see or store your full card details.

Shipping and refunds

Shipping is covered by our Shipping Policy. Returns and our 30-day money-back guarantee are covered by our Refund Policy.

Your use of the site

You agree not to misuse the site, copy its content for commercial use, or use it for anything illegal.

Liability

To the extent allowed by law, our total liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you have under consumer protection laws.

Changes

We may update these terms from time to time. The version on this page applies to your order on the date you place it.

Contact

Questions about these terms? Email us at support@lookdense.com.